We charge premium rates when the timings of bookings mean that we have to pay our Community Connectors (our on-site staff) more for their time e.g. on bank holidays or anti-social hours.
For one-off bookings, premium rates apply on:
- Friday, Saturday, Sunday: 6pm-10pm
- Bank holidays and other national holidays: All day: 8am-10pm
For regular bookings, premium rates apply on:
- Bank holidays and other national holidays: All day: 8am-10pm
See below for details of the premium rates:
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