If you have multiple invoices for the same month, it’s likely that you have made changes to your bookings that month, after the initial invoice had been issued. The most recent invoice that you’ve received is the most accurate invoice - any previous invoices for that month have been overridden.
If you’ve paid your invoice, and then made an additional booking/added extra time:
Our Finance team will send you an additional invoice for the same month, with just the extra booking/time.
If you’ve paid your invoice, and then cancelled a booking or made a change which means you’ve made an overpayment:
The overpayment will be carried over as a credit note and will be deducted from the following month’s invoice.
If you haven’t paid your invoice and you make a change to your bookings:
Our Finance team will send you a revised invoice which reflects the changes made. Please wait for the new invoice to arrive before making payment. Please note, it can take up to 3 weeks for the revised invoice to be processed and sent.
If you’re unsure, send us an email to info@school-space.org or give us a call on 0203 369 3269.
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