You have a one-off booking with us
If you’ve booked a one-off event with us and you’ve made an overpayment, our Customer Operations team will refund the extra to:
- your bank account if you paid the invoice via BACs
- the card that you used for your online card payment
- your designated account if you paid by cheque
Please email us on info@school-space.org with your invoice number and details of your overpayment to ensure our Customer Operations team knows where to allocate your payment to and the amount that needs returning.
You have a regular booking with us
If you have a regular booking with us and you’ve made an overpayment, the extra payment will be carried over to next month’s invoice. If you’ve made an overpayment and you have no further bookings with us, the extra payment will be returned to you with your booking deposit.